TOKYO (MacHouse) – More than 40 hours ago, we reported a hostage crisis at MacUpdate (www.macupdate.com) to which we submitted two updates of our software products, BookmarksX 1.7.5 and DVD2Browse 1.1.0. It had been almost 60 hours since we made software submissions and feared that they expunged them intentionally or by accident. So we were obliged to contact MacUpdate. The following is a prompt reply from MacUpdate C.O.O. Misha.






According to the content editor working the shift when your submissions came in, neither the web pages of the apps in question nor the version metadata provided in the download links indicated that the new versions were available yet.






It appears that they have indeed expunged our software submissions. We are disappointed to know that MacUpdate has chosen to make our last 2 software submissions disappear whatever the reason was as its competitor VersionTracker has never lost our submissions in the past. Indeed, BookmarksX 1.7.5 and DVD2Browse 1.1.0 are listed at VersionTracker.

So MacUpdate just makes our software submissions disappear like that?






Related articles:

MacUpdate – Taking Software Submissions as Hostages
Mac Developer’s Guide: VersionTracker vs MacUpdate, Using BookmarksX
Canadian Mac User Stalks MacHouse Over Little Disc+

TOKYO (MacHouse) – MacUpdate (www.macupdate.com) is a popular website for Mac users. It’s a place where software users look for and find what they need and where software developers submit their products. MacUpdate has some unique tools that its competitor VersionTracker (www.versiontracker.com) doesn’t have and make Mac users go back. Whether or not a majority of software users prefer MacUpdate to VersionTracker, software developers don’t necessarily share the same view. In fact, if you ask us, we would answer that we’ve had quite enough of MacUpdate’s harassment. MacUpdate appears to intensionally withhold our submissions. They do lose submissions for sure. They refuse to remove existing software profiles. The worst part is that they will tell you to remove blog articles that you write at your own website. If you refuse, they’ll give you trouble.

More than 15 hours ago, we attempted to update two software titles with MacUpdate. One is DVD2Browser. The other one is BookmarksX. The following screenshots suggest that these submissions would be reviewed ‘within a few hours.’ (See Screenshot 01-2.) These submissions have not been listed at MacUpdate yet. Most likely, they won’t be for the next 10 hours or so. So what has happened to our software submissions?

Screenshot 01 – Source: MacUpdate

Screenshot 02 – Source: MacUpdate

Screenshot 03 – Source: MacHouse

And what happened to the submission we made about 4 weeks ago? Back in January 9, we submitted a new software title (Junk-O-Magic) to MacUpdate. After waiting for more than 46 hours, we e-mailed them and asked what was going on. MacUpdate COO Misha replied   Continue reading →