Hostage Crisis at MacUpdate – 2 Software Submissions Killed

MacUpdate Misha






TOKYO (MacHouse) – More than 40 hours ago, we reported a hostage crisis at MacUpdate (www.macupdate.com) to which we submitted two updates of our software products, BookmarksX 1.7.5 and DVD2Browse 1.1.0. It had been almost 60 hours since we made software submissions and feared that they expunged them intentionally or by accident. So we were obliged to contact MacUpdate. The following is a prompt reply from MacUpdate C.O.O. Misha.






According to the content editor working the shift when your submissions came in, neither the web pages of the apps in question nor the version metadata provided in the download links indicated that the new versions were available yet.






It appears that they have indeed expunged our software submissions. We are disappointed to know that MacUpdate has chosen to make our last 2 software submissions disappear whatever the reason was as its competitor VersionTracker has never lost our submissions in the past. Indeed, BookmarksX 1.7.5 and DVD2Browse 1.1.0 are listed at VersionTracker.

So MacUpdate just makes our software submissions disappear like that?






Related articles:

MacUpdate – Taking Software Submissions as Hostages
Mac Developer’s Guide: VersionTracker vs MacUpdate, Using BookmarksX
Canadian Mac User Stalks MacHouse Over Little Disc+

MacUpdate – Taking Software Submissions as Hostages

MacUpdate Misha

TOKYO (MacHouse) – MacUpdate (www.macupdate.com) is a popular website for Mac users. It’s a place where software users look for and find what they need and where software developers submit their products. MacUpdate has some unique tools that its competitor VersionTracker (www.versiontracker.com) doesn’t have and make Mac users go back. Whether or not a majority of software users prefer MacUpdate to VersionTracker, software developers don’t necessarily share the same view. In fact, if you ask us, we would answer that we’ve had quite enough of MacUpdate’s harassment. MacUpdate appears to intensionally withhold our submissions. They do lose submissions for sure. They refuse to remove existing software profiles. The worst part is that they will tell you to remove blog articles that you write at your own website. If you refuse, they’ll give you trouble.

More than 15 hours ago, we attempted to update two software titles with MacUpdate. One is DVD2Browser. The other one is BookmarksX. The following screenshots suggest that these submissions would be reviewed ‘within a few hours.’ (See Screenshot 01-2.) These submissions have not been listed at MacUpdate yet. Most likely, they won’t be for the next 10 hours or so. So what has happened to our software submissions?

MacUpdate harassment
Screenshot 01 – Source: MacUpdate
  MacUpdate harassment
Screenshot 02 – Source: MacUpdate
  MacUpdate harassment
Screenshot 03 – Source: MacHouse

And what happened to the submission we made about 4 weeks ago? Back in January 9, we submitted a new software title (Junk-O-Magic) to MacUpdate. After waiting for more than 46 hours, we e-mailed them and asked what was going on. MacUpdate COO Misha replied   Continue reading

Mac Developer’s Guide: VersionTracker vs MacUpdate, Using BookmarksX

Mac software BookmarksX

For both Mac software developers and users, VersionTracker (www.versiontracker.com/macosx) and MacUpdate (www.macupdate.com/) are two major websites where buyers and sellers meet each other. Software developers who submit their product to one of them are quite likely to submit the same product to the other subsequently. Other large Mac review websites are Softpedia (mac.softpedia.com) and Apple – Downloads (www.apple.com/downloads/macosx). As for Apple – Downloads, it’s true that any software developer can submit their products to them. But the hurdle is high. They don’t list any submission unconditionally. If your software product has flaws, Apple – Downloads is likely to ignore it without telling you reasons.

As you see in Screenshot 01, BookmarksX shows that VersionTracker’s Mac website has the highest Google PageRank. Of course, the Google PageRank is not the only parameter of website popularity.

Mac software BookmarksX
Screenshot 01 – Source: MacHouse
Mac software BookmarksX
Screenshot 02 – Source: VersionTracker
Mac software BookmarksX
Screenshot 03 – Source: Google

VersionTracker’s high PageRank partly results from the fact it’s part of a major IT group called CNET Networks. CNET Networks acquired VersionTracker at the end of August, 2007. CNET Networks also owns popular websites including Download.com (download.cnet.com) and GameSpot. Should Mac software developers care about who owns VersionTracker? Maybe, they should. If you submit a software product to VersionTracker, chances are that it will be listed at other group websites simultaneously. For example, we submitted a new software product called AskKey Pro several hours ago. (See Screenshot 02.) According to Google, our submission of AskKey Pro is also found at CNET Download.com. And according to BookmarksX, CNET Download.com’s Mac website has a Google page popularity of 7.   Continue reading